Inside Sales Manager

• Drive national sales across offerings – including service contracts, consumables, and accessories supporting capital laboratory equipment – by identifying and executing on high-impact, post-sale revenue opportunities.
• Actively prospect, develop, and manage a sales funnel, converting client engagement into measurable growth.
• Collaborate with Marketing and Product teams on targeted campaigns and strategies to increase recurring revenue and client retention.
• Use Salesforce to track activity, forecast revenue, and analyze performance trends that inform decision-making.
• Up to 30% travel to client sites in the region to promote education, generate referrals, and support ongoing account growth.

• Lead and develop the team, setting direction, managing performance, and fostering a high-accountability, growth-oriented culture.
• Coach team members on solution selling, funnel development, and consultative customer engagement.
• Identify training needs and implement development plans that strengthen product knowledge, sales confidence, and cross-functional collaboration.

• Champion the philosophy by promoting a proactive, consultative, and education-first approach to client engagement.
• Model a client-first mindset, ensuring each touchpoint creates value and strengthens loyalty.
• Use customer insights and service data to shape messaging, refine strategy, and promote meaningful partnerships with our user base.

• Work cross-functionally with Marketing, Product, and Service to ensure cohesive messaging, shared goals, and an excellent customer experience.
• Continuously assess and refine internal processes to improve efficiency, performance, and customer satisfaction.
• Stay current on industry trends, competitive offerings, and emerging customer needs through ongoing development.

• Education: Bachelor’s degree in Chemistry, Life Sciences, or a related scientific field required; Master’s in Business Administration (MBA) a plus.
• Sales Experience: Minimum of 3 years in analytical lab capital equipment sales or inside sales of consumables, with a proven track record in prospecting and managing a sales funnel. Strong solutions-oriented mindset, with demonstrated ability to meet or exceed revenue targets supported by a clear history of achieving sales quotas.
• Technical Knowledge: Familiarity with inorganic and organic chemistry applications; experience with sample preparation or metals analysis is a plus. Comfortability with laboratory environments and personnel.
• Travel: Ability and willingness to travel up to 30% of the time to client sites in the region.
• Communication & Problem-Solving Skills: Strong verbal and written communication skills with the ability to convey technical concepts in an accessible and engaging manner. Analytical mindset with a proactive approach to identifying and addressing customer needs.
• Collaboration & Adaptability: Experience working cross-functionally with outside sales, field teams, marketing, and product teams to enhance customer outcomes.
• Leadership: Experience managing or mentoring sales team members is preferred.
• Computer Skills: Proficient with Microsoft Suite; experience with Salesforce and Pardot preferred.

Top Prospect Group LLC