Hostess - Nicabanos Cigar Lounge
Nicabanos
- Miami Beach, FL
- Permanent
- Full-time
We are looking for a polished, experienced, and service-oriented Hostess to join our team. The ideal candidate will have a strong background in luxury or upscale hospitality and the ability to create a warm, elegant, and seamless first impression for every guest.As the face of our restaurant and cigar lounge, the Hostess is responsible for greeting guests with professionalism and charm, managing reservations, coordinating table flow, and ensuring an exceptional welcome experience from the moment guests arrive.What You'll Do:Greet guests and answer calls warmly and professionally, creating a welcoming atmosphereManage reservations and waitlists using advanced booking systemsCoordinate smooth seating flow between lounge and dining areasProvide guests with accurate wait times and answer questions with eleganceCommunicate closely with management, servers, and floor teamSupport VIP arrivals, private events, and special occasionsMaintain an impeccable appearance of the host stand and entranceIdeal Candidate:2+ years of experience in upscale hospitality or luxury venuesStrong communication and interpersonal skillsProfessional appearance and polished demeanorCalm and confident under pressure with excellent multitasking abilitiesExpert using reservation platforms like 7rooms, OpenTable and ResyKnowledge or interest in fine dining, cigars, or luxury nightlife culture (preferred)Miami-based, flexible schedule including nights/weekendsPowered by JazzHR