
Key Account Manager
- Tampa, FL
- Permanent
- Full-time
- Manage a book of business consisting of existing SiteOne accounts. The book of business will typically range from 40 to 60 accounts (min. $3 million total)
- Aggressively seek out new business with current accounts. The focus is to expand margin dollars in existing lines of business or to expand SiteOne presence in new lines of business
- Develop deep and lasting relationships with key account personnel
- Ensure that customers are aware of and fully utilizing all of SiteOne’s capabilities including SiteOne University, vendor support, and Partner’s Program
- Grow minimum of $100k GM$ growth year over year
- Use SiteOne Territory Alignment tools to prioritize and target key accounts
- Maintain high level of customer satisfaction with assigned accounts
- Work and communicate effectively with all relevant SiteOne resources including Sales Support Representatives, Line of Business Specialists, and store associates
- Leverage solution focused sales tools and processes to maximize growth with assigned accounts
- Report progress against opportunities to share verifiable outcomes
- Facilitate the placement of customer orders and monitors fulfillment process
- Maintain appropriate professional and technical knowledge
- Resolve customer complaints by investigating problems and developing solutions
- Work with Business Development Manager or store personnel to effectively transition key accounts
- 3+ years of experience in key account sales
- 1-3 years of green industry experience and a familiarity with landscape, nursery, and irrigation products preferred
- Proven ability to build strong relationships with clients to effectively grow sales, negotiate deals, resolve conflict, and provide service that leads to stellar customer satisfaction
- Knowledge of sales cycle and solution selling techniques
- Proven approach to access decision makers at client organizations
- Ability to communicate value proposition and differentiate SiteOne's products and services using professional presentation and communication skills
- Ability to think quickly and make decisions
- Understanding of sales and operations planning processes, statistical demand forecasting and integration of supply and demand plans
- High school diploma or equivalent required
- College degree preferred
- Weekly Paychecks with DailyPay available!
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
- SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews
- All SiteOne job openings and updates will be posted on our official careers page:
- SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent.
- You can always reach our SiteOne team directly at