Work Week: M - F
Oncology Business and Data Analysis, is responsible for generating, integrating and translating insights and analytics related to NCI initiatives. BI will work to help plan and implement strategies based on available metrics and analytical tools. The Business Analyst is assigned to projects of intermediate complexity and scope. Analysis includes but is not limited to financial analysis, quality assurance, organizational development, testing, training, and documentation development. The Business Analyst works to ensure that all business requirements are addressed in the implementation of a given product, RedCap/CRF creation, data entry, management of catchment areas metric, independently seek out new data sources and different reporting methods to produce real-time data-driven metrics, coding in STATA and Python to generate Data Table 4 metrics that combine NCI, clinicaltrials.gov, and VELOS data.
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Focuses on patient/customer safety
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally rounds with patients/customers to ensure their needs are being met
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 30% * Communicates (oral and written) effectively with customers, vendors, colleagues, and management about services, contact information, system availability, and information. (EF)
- Acts as liaison between the customer and the technical team facilitating requirements gathering sessions, set expectations and coordinate team members utilizing teamwork and collaborative skills. (EF)
- Engages customers and elicits requirements using various methods in design and development in conjunction with developers to document business case/scope/plan, business/functional requirements; including specifications for package solutions, and/or software development. (EF)
- Partners with assigned Project Manager to support all phases of project implementation. (EF)
- Decomposes business and user requirements into complete, concise and consistent functional requirements suitable for use by the developer. (EF)
- Develops clear messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers. (EF)
- Coordinates discovery, planning and follow up sessions with key customers. (EF)
- Participates in resolving system outages, disaster management and change control. (EF)
- Performs required testing and quality assurance to ensure solutions delivered are defect free and of high quality. (EF)
- Participates in setting, monitoring, and meeting SLAs with customers. Develops detailed system test plans, execute system test cases and provide issue tracking and consolidation. Manage a coordinated User Acceptance Test (UAT) effort. (EF)
GROWTH/INNOVATION - 20% * Proposes solutions to facilitate constructive discussion within the team to arrive at the most optimal solution. Uses internal and external resources to stay up to date with new technologies and trends. (EF)
- Proactively manages own professional development. Completes Individual Development Plan (IDP). (EF)
- Bachelor's degree required, preferably in Computer Science, Business Administration, or related discipline
- Three years experience supporting IT projects in an IT analyst role or similar function
- Experience performing requirement gathering and documentation
- Healthcare experience preferred
- Experience in clinical, business or financial operations preferred
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
- Ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
- Ability to engage customers and technicians for the purpose of extracting discussion, ideas, opinions, and general contribution in individual settings, meetings, or to lead requirements elicitation workshops.
- Ability to validate data obtained via other techniques and expose new areas for elicitation.
- The ability to communicate information effectively to customers,vendors, managers, and technical staff.
- Ability to work with a vast array of information gathered during elicitation and analysis and to cope with rapidly changing information and priorities.
- Ability to help negotiate priorities and to resolve conflicts among customers, technologists, and management. Strong teamwork skills at all levels are critical.
- Ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure their timely and accurate completion. Also, the ability to work independently and take initiative in areas of responsibility.
- General knowledge of health care operations desired. Knowledge and appreciation of business concepts and requirements as applicable to a large academic, research, and/or healthcare facility a plus.
- Knowledge of project management tools preferred
Work Attire Yes/No
Business professional Yes
Other (dept approved) No
On-Call* Yes, on a regular basis (for Non-Exempt or Exempt jobs)
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.
May require travel within Yes
Houston Metropolitan area
May require travel outside Yes
of Houston Metropolitan area
**Travel specifications may vary by department.
Please note any other special considerations to this job:
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor - priority referral Protected Veterans requested.
Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 277 principal investigators and has more than 840 ongoing clinical trials.