Admin Assistant (Agent Support Specialist)
F.C. Tucker, LLC
- Indianapolis, IN
- Permanent
- Full-time
- Proactively (we cannot emphasize this word enough) provide outstanding customer and administrative support (Agent Support) to Tucker agents.
- Cultivate a reputation and demeanor of positivity, enthusiasm, and a can-do attitude that encourages agents to seek out your assistance and skills.
- Assist and train agents on how to utilize various technology based platforms and software to help them grow their business.
- Manage the front end of the office and create a welcoming and energetic atmosphere for agents, their clients, and any other guests that may arrive.
- Enter new listing information as well as update pending and closing data in the appropriate software platforms.
- Compose and distribute office and social media communications.
- Participate in inter-office group and learning sessions to share, develop, and obtain best practices.
- A variety of other things as well.
- You actively look for ways to help people.
- You are a genuinely positive and energetic person.
- You are good at earning people’s trust and building relationships with all types of people.
- You communicate clearly and effectively (listening is part of communicating).
- You do what you say you are going to do, when you say you are going to do it.
- The phrase “That’s not my job” is not in your vocabulary and the phrase “It’s my pleasure” exists in its place.
- You are comfortable working in Microsoft Windows.
- You have previous experience working in an administrative, marketing, or customer service role (extra points for any combination).
- Google G Suite/Workspace (e.g. Gmail, Docs, Sheets, and Drive)
- Various social media platforms like Facebook, Instagram, LinkedIn, etc. used for marketing and communication purposes.
- Canva or other graphic design platforms.
- Real Estate Industry software like MIBOR, Dotloop, and BrokerBay.