The role of Lead Associate/Shift Supervisor is to provide guidance to fellow Associates/Cashiers in the absence of a store manager while fulfilling duties associated with being an Associate/Cashier. Shift supervisor will be responsible for maintaining good customer service, hot fresh coffee/food and a clean safe store. Supervisor will work along side other staff to complete deadlines and other store needs. This is a full time position with full benefits package including Medical/Dental options as well as paid vacation and personal days.
Core Responsibilities and Sample Tasks
Throughout your shift you will be responsible cashing out customers and for a variety of tasks to ensure the store is well kept, fully stocked and ready to satisfy every customer. Good time management skills and ability to multi task will contribute greatly to your success and the smooth operations of your store. As a Lead/Supervisor you have the additional responsibly to bring customer complaints and incidents to a positive conclusion.
Tasks and responsibilities*
Greet all customers visiting you location
Tend to customers in a timely and professional manner
Operate cash register, accept various payments, make change and maintain proper cash levels.
Make sure coffee is always full and hot.
Stock and maintain product levels
Seek ways to maintain and improve store appearance.
Keep register area free of dust and clutter.
Complete appropriate shift tasks provided by management and any other unexpected tasks that may come up.
General property maintenance (Sweeping, weeding, shoveling, salting)
Rotate product when stocking with new to maintain freshness (sell older first)
Operate a lottery terminal