At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.Start your journey with usOur Claims Recovery Department is currently seeking a Recovery Specialist I. This role includes overseeing subrogation efforts on small non-litigation auto losses, as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to managing the group email inbox, processing incoming receipts, processing assignments to collection firms, arbitration assignments and managing incoming physical mail. This position is located in Fairfield, OH. We currently provide a hybrid work environment with a 50/50 split between in-office and remote work.Salary: The pay range for this position is $30,000 - $40,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.Be ready to:
oversee subrogation efforts on small non-litigated losses
monitor payment plan files
process incoming recovery receipts
perform specific file review methods
work with field associates on effective loss investigation methods
manage routing of incoming email to ensure it reaches the appropriate associates
manage assignment and processing of incoming receipts not processed automatically
process collection firm assignments and file copy accesses
manage eSubro hub demands and arbitration assignments ensuring notice to appropriate associates
review incoming physical mail ensuring it reaches the appropriate destination
miscellaneous administrative support as arises or needed
may assist with auto salvage
QualificationsBe equipped with:
good verbal and written communication skills
ability to concentrate and pay attention to detail
strong decision-making skills
ability to effectively work independently
average to above average knowledge of Word, Excel, Outlook, Teams and Adobe
accounting basics and workflows
knowledge of Claims Management System is valued
qualified candidates are willing to take on new responsibilities
Bring education and experience from:
prior claims knowledge and experience is welcomed but not required
high school diploma or equivalent
Enhance your talentsProviding outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.Enjoy benefits and amenitiesYour commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our and packages.Embrace a diverse teamAs a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. .
