Strike Team Coordinator

• Do you treat people with respect, no matter their background or behavior?
• Do you make decisions based on what’s best for others, not just yourself?
• We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what’s possible, not what’s missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons.
• Do you stay positive and solutions-focused when challenges arise?
• Do you regularly speak encouragement and appreciation to your teammates?
• We Are Ideal Team Players: We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren’t made of perfect people—they’re made of teachable ones.
• Do you take ownership and go the extra mile without being asked?
• Are you open to feedback and constantly looking for ways to grow?
• We Do Hard Things: We don’t quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don’t waste time on drama—we stay focused on the mission.
• Do you rise to challenges with resilience and a clear head?
• Do you consistently push through discomfort to deliver results?
• We’re All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.
• Are you passionate about transforming lives and communities through your work?
• Do you take initiative and show up fully—because you believe this mission is worth it?

• Training & Coaching
• Program Excellence
• Collaboration and Communication

• Lead a mobile “strike team” to fill staffing gaps, support high caseloads, and respond rapidly to urgent needs.
• Assess and stabilize regional caseloads, ensuring safety, quality, and timely response for families in crisis.
• Step into active family cases when necessary to maintain continuity of care.
• Collaborate with regional leadership to develop short-term action plans that return regions to stability.
• Coordinate disaster relief response logistics and mobilize Better Together staff to respond to the needs of the community. Cultivate relationships with first responders, other agencies responding to the disaster, and coordinating with local government agencies.
• Assist Centralized Intake as needed to fill in gaps and support the team.

• Onboard, train, and mentor new Family Support Managers to align with Better Together’s standards and values.
• Facilitate in-person training opportunities.
• Provide ongoing professional development in case management, volunteer engagement, and family advocacy.
• Facilitate peer-to-peer learning and best practice sharing across regions.
• Monitor FSM performance, provide constructive feedback, and build skills and confidence.
• Report insights to Regional Executive Directors, highlighting strengths and growth opportunities for FSM teams.

• Ensure all interventions meet compliance, quality assurance, and safety standards.
• Model effective engagement with families, volunteers, and community partners.
• Promote consistency in processes, tools, and documentation across regions.

• Partner with Regional Executive Directors and leaders to identify needs, resource gaps, and training opportunities and provide recommendations and support.
• Provide clear reporting on strike team activities, outcomes, and training progress.
• Contribute to organization-wide initiatives that strengthen family outcomes and volunteer satisfaction.

• A bachelor’s or master’s degree in social work or a related field is preferred.

• Bachelor of Social Work (BSW)
• Bachelor of Science in Human Services (BSHS)
• Bachelor of Arts in Psychology
• Bachelor of Arts in Counseling
• Bachelor of Science in Public Health
• Bachelor of Arts in Sociology with a focus on Human Services
• Bachelor of Science in Community Health
• Bachelor of Arts in Nonprofit Management
• Bachelor of Science in Family Studies
• Bachelor of Science in Rehabilitation Services

• Child Welfare Certification from the Florida Certification Board is preferred.

• Available for statewide deployment, sometimes with less than 72 hours’ notice.
• Willing to travel 40–70% of the time depending on regional needs.

• A valid driver’s license, vehicle registration, and car insurance are required.
• Must have a reliable personal vehicle available for daily work-related travel.

• Flexibility to work evenings and weekends is necessary. Extended hours may be required for events, meetings, training, emergencies, or natural disasters.
• Participation in a monthly on-call schedule is required, with support from local leadership, to address community needs outside of regular business hours.

• Maintain regular communication with team members to coordinate efforts and provide timely updates.
• Ensure accessibility during work hours and on-call shifts through a reliable phone.

• Demonstrate alignment with Better Together’s core values, including ownership, gratitude, love for others, and a partnership-oriented approach.

• Proficiency or ability to quickly learn the following platforms:

• Salesforce
• Zapier
• WordPress
• Basecamp

• Must be able to lift and carry items weighing 20-30 pounds.
• Perform physical activities such as bending, lifting, and standing for extended periods during community outreach and home visits.

• Medical (99% employer paid, employee only)
• Dental
• Vision
• Life Insurance
• Paid Holidays
• Paid Time off
• Retirement Savings Plan with 50/50 employer match up to 6%

Better Together