Provider Relations Consultant - Winship

• This role is responsible for developing and executing a referral development strategy aimed at increasing referral volumes and revenue within a defined region.
• The position focuses on building and maintaining strong relationships with referring providers and facilities, both internally and externally.
• This includes strategic planning, marketing implementation, barrier resolution, and collaboration with operational teams.
• The individual will lead business-to-business outreach efforts, develop quarterly sales plans driven by data, and track performance through detailed reporting and the use of CRM tools.
• The role serves as a key liaison to enhance referral integration and provider relations across the healthcare system.

• Develops and implements a referral development plan targeting providers and facilities to positively impact revenue.
• Focuses strategically on both internal and external referral sources to increase referral volumes.
• Facilitates relationships with community and Emory physicians to improve access and referral patterns.

• Maintains existing and establishes new relationships with referring providers.
• Acts as a bridge between referring physicians and Emory Healthcare providers to improve physician relations.
• Resolves clinical or operational issues encountered by referring providers.

• Develops and executes Business-to-Business marketing and sales plans targeting referring MDs.
• Leads the strategy, planning, and execution of marketing activities to support referral growth.

• Develops and utilizes databases to track referring physician demographics, trends, and other relevant data.
• Creates quarterly sales plans and reports based on volume data from claims tools and EPIC dashboards.
• Tracks activities and results through a Physician Relationship Management (PRM) tool and generates performance reports.

• Works with operations teams to identify and remove growth barriers.
• Collaborates across the business development team to support system-wide growth efforts.
• Tracks and follows up on open issues or escalations to ensure timely resolution.

• Leads strategic initiatives that enhance referral integration across the system.
• Identifies growth goals by specialty or subspecialty to drive financial performance.
• Additional Duties as Assigned
• Travel: Travel may be required between operating units
• Work Type: Hybrid employee - splits time between working remotely and working in the office.

• Bachelor's degree in Marketing, business, healthcare, or related fields.

• 3 years minimum experience in healthcare, sales, liaison or related work

• Deep understanding of healthcare market dynamics, physician alignment models, and strategic partnerships.

Emory Healthcare