Inside Sales Associate - Rockford
Springfield Electric Supply Company
- Rockford, IL
- Permanent
- Full-time
- Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
- Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
- Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
- Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
- Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives. Finds win-win solutions for all involved parties.
- Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
- Stay up-to-date on industry trends and market developments to better serve customers.
- Participate in training gaining electrical product knowledge and application to create value to the end use market.
- High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on the job experience as determined by Pepco.
- At least two (2) years of sales, electrical or distribution experience and/or product and application knowledge.
- Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
- Strong customer service orientation.
- Ability to perform basic mathematical functions/calculations.
- Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
- Proven attentiveness to detail coupled with problem analysis and resolution skills.
- Ability to sit and/or alternate between sitting and standing at will.
- Ability to use a keyboard to enter text or data into a computer.
- Ability to speak to express or exchange ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
- Ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.)
- Clarity of vision ability of approximately 20 inches or less (i.e., use of computers.)
- Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
- Paid time off and paid holidays
- Tuition reimbursement and employee development.
- Annual Safety Shoe Reimbursement
- Employee Discount on products
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email .EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, .Pay Transparency Non-Discrimination Provision
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