Field Service Engineer
- Loves Park, IL
- $88,000-120,000 per year
- Permanent
- Full-time
- Perform equipment installation, startup, commissioning, service, testing, and operator training for various types of water treatment systems, both onsite and offsite.
- Ensure timely project completion by effectively managing field service goals, schedules, and on-site costs related to time, materials, and labor.
- Provide technical support to the Production Manager at the Loves Park, IL facility, assisting with equipment refurbishments, assembly, and final testing.
- Support production and equipment rebuilds at the home office, as needed.
- Travel to customer sites for service calls, troubleshooting, water audits, system repairs, sales support, and equipment evaluations.
- Participate in training initiatives for service technicians to ensure consistent and effective equipment startup procedures.
- Provide work direction to Field Service Technicians and Equipment Technicians, as well as guidance to production staff and contractors during onsite service.
- Operate and maintain company vehicles, tools, and service equipment according to company policy and safety protocols.
- Promote and maintain a safe work environment by adhering to company safety policies and applicable OSHA and State of Illinois regulations.
- Perform other duties as assigned.
- Bachelor's degree in chemical, mechanical, or electrical engineering, or equivalent hands-on industry experience.
- Minimum 5 years of experience in equipment service, repair, plumbing, or control systems within the water treatment industry.
- At least 2 years in a supervisory or team leadership role.
- Strong troubleshooting experience with water treatment systems such as filters, reverse osmosis, ion exchange, chemical feed, and pH adjustment systems.
- Proficiency with mechanical and electrical components of water treatment equipment, including pumps, media filters, membrane systems (RO, UF, NF), chemical injection systems, and valves.
- Ability to read and interpret equipment drawings, PFDs, P&IDs, electrical schematics, and technical manuals.
- Experience reading and modifying PLC ladder logic is required; PLC programming experience is preferred.
- Solid understanding of water chemistry and testing tools used in process design and troubleshooting.
- Ability to read and interpret water analysis reports.
- Valid Class D driver's license for operation of company vehicles.
- Proficient with Microsoft Office and capable of learning new software systems.
- Hands-on experience with a variety of tools, testing instruments, analyzers, and meters.
- Strong communication skills, both written and verbal.
- Ability to work independently or collaboratively across departments and organizational levels.
- Must be able to operate office equipment, fax and or printer, and personal computer.
- May stand, walk, bend, stoop, climb stairs and lift frequently on average of 8 hours each day.
- May be required to carry or move equipment or parts more than 50 lbs.
- May require confined space entry.
- Work requires close vision.
- Required to use power hoist, pallet transport trucks, powered forklifts, similar equipment and or company vehicles.
- Production environment or client off site location where you may climb and balance materials while moving or repairing equipment.
- Hand and eye coordination required to ensure job performance is carried out in the most efficient and safe manner.