
Copy of Credit & Collections Analyst
- New Castle, DE
- Permanent
- Full-time
- Set up new customers into Oracle and update existing customers address changes, contact information/etc.
- Monitor lien and bond rights on customer projects and prepare and file notices, liens and bond claims as required.
- Review new accounts for credit worthiness run Dun & Bradstreet credit reports.
- Account releases – removing credit hold flags from customers.
- Place accounts on hold when appropriate. Manually flag the account.
- Follow up on past due receivables through phone calls and emails to minimize payment delays.
- Resolve customer issues and disputes by providing backup documentation and working with our facilities and sales teams to insure payment and initiate credit memo request when appropriate.
- Coordinate collection activity with the sales team. If not getting answers from customer, get salesperson involved.
- Assist handling information requests from auditors.
- Access remote billing systems to check payment status.