Warehouse Supervisor
- Middletown, PA
- Permanent
- Full-time
- We are empowered by our employee co-owners who provide the industry's best service, and we promote a collaborative culture.
- We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
- As a D&H Co-Owner you receive numerous discounts on services.
- We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
This role manages the assigned warehouse departments operations during assigned shifts, including scheduling, staffing, workload balancing, and ensuring performance and quality standards are met. Responsibilities include coaching, timekeeping, enforcing company policies, effective communication, using reports/tools, and resolving conflicts and operational issues.Responsibilities
- Oversee all department logistics including receiving, unloading, and inventory processing to ensure smooth and timely flow of goods into the facility.
- Coordinate daily schedules by working with suppliers, carriers, and internal departments to align delivery timings and volume forecasts.
- Manage and lead teams, assigning tasks, monitoring performance, and ensuring adherence to productivity and safety standards.
- Ensure inventory accuracy through proper documentation, cycle counts, and adherence to standard operating procedures during the receiving process.
- Collaborate with warehouse and inventory control teams to reduce discrepancies, optimize space utilization, and streamline the flow of inbound materials.
- Monitor KPIs and generate reports on volumes, efficiency, error rates, and other metrics to drive continuous improvement.
- Implement and enforce compliance with company policies, industry regulations, and safety standards within the department.
- Train, mentor, and develop staff, fostering a productive work environment and encouraging continuous learning and improvement.
- Troubleshoot and resolve issues, including delivery delays, damage claims, and inventory variances.
- Support cross-functional initiatives, working with procurement, planning, and outbound operations to ensure seamless supply chain operations.
- 5+ years of supervisory experience in a distribution or manufacturing environment
- Knowledge of Microsoft Excel, Word, and Outlook
- Knowledge of WMS system or having previously worked to track performance standards.
- Be able to work flexibly to work on various shifts, and departments, as required.
- Overtime, Weekends, Holidays, as required
- Operate in a safe, neat, and orderly manner.
- May operate motorized equipment (pallet jack, forklift, order picker, reach truck, etc.)
- Maintains a neat, clean, and hazard-free work area.
- Complete other related duties as assigned