Assistant Manager of Leasing & Operations

• Tenacious. You are determined to succeed and motivated by the success of your team and community.
• Flexible. You're able to adapt and manage through a fast paced, constantly changing environment.
• A leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across.
• Technically savvy. You can navigate through various social media platforms, Microsoft applications and property management software
• Customer focused. You value your relationships and are passionate about making people your top priority in everything you do. You treat your team, residents and communities with respect.

• Assist in preparation and processing of all leases and related paperwork for approval by property manager
• Assist the property manager in preparation of weekly and monthly reporting requirements
• Responsible for helping property meet budgeted revenues, expenses, and Net Operation Income
• Assist in the recruiting and interviewing process
• Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
• Assist with supervising the maintenance staff in scheduling and, when necessary, directly scheduling property repairs with outside contractors as needed
• Address complaints and resolve issues in a timely and professional manner
• Assist with leasing responsibilities to maximize occupancy
• Participate in quarterly property inspections as well as during move-in and move-out
• Assist in maintaining key control of occupied and vacant units
• Assist with the development and execution of annual marketing plans within budget
• Lead and develop full time and part time leasing staff; Assist in the recruiting and interviewing process
• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
• Stay current and knowledgeable with leasing and marketing trends
• Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs
• Utilize knowledge of trending marketing techniques to impact sales and leasing efforts
• Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer hasn't even thought of yet
• Lease and renew beds/apartments via in person, on the phone or online

• Previous experience in the multifamily property management industry
• A high school diploma or equivalent.
• Communication skills that foster an environment of connection and belonging, teamwork and productivity.
• The knowledge of operation and financial concepts such as: budgeting, revenue, and NOI.
• Ability to create a respectful sense of urgency with rent collection
• Impeccable attention to detail and strong organization skills.
• A willingness to learn and an openness to feedback, coaching & mentorship.

• Paid Parental Leave
• 15 Days of PTO + 2 additional “Wellbeing Days”
• Potential Monthly Commission
• Housing discount maybe available (varies by property, ask for more details)
• 401(k) Match
• Wellness initiatives, healthy team competitions and virtual yoga classes through Peak's LiveWell program
• Commitment to leadership training and growth opportunities
• Additional rewards and recognition
• 10 Year “Peakiversary” Trip

• People Matter Most
• Do the Right Thing
• Create Moments
• Own It
• Evolve

Peak Campus