Industrial Print Technical Specialists

Konica Minolta

  • Chicago, IL
  • Permanent
  • Full-time
  • 17 days ago
Job Description:OverviewThis position can be based anywhere in the continental United States. This position is up to 85% TravelKonica Minolta currently has an exciting opportunity for a National Industrial Print Technical Specialists!The National Industrial Print Technical Specialists reports to the Director of Industrial Print Solutions of Business Intelligence Solutions Division with the purpose of providing technical leadership in pre and post sales environments for Industrial Print Solutions. Critical to this role is the ability to act as both a technical expert and relationship manager during pre and post installation periods. The Industrial Print Solutions Analyst will interact with sales, logistics, supply chain and technical inkjet resources within KMI and MGI.
Responsibilities
  • Manage pre-sales and post-sales analyst efforts for all Industrial Print solutions within KMBS BUS.
  • This person must possess both sales and technical skills and be capable of effectively articulating product and technology positioning to partner and customer audiences, at both a technical and a sales level.
  • This person will act as the technical relationship manager prior to and following completion of installation.
Within the Pre-sales environment, this person will:
  • Analyze customer needs and translate them into deliverable solutions.
  • Demonstrate and enhance proposed solutions within targeted specialization
  • Provide Dealer and Direct Industrial Print sales teams in with proposal support by documenting appropriate workflow and ROI Identify areas for third party integration and solutions opportunities
  • Work with Industrial Print Logistical staff to smoothly transition proposed solutions to deliverable
Within the Post-sales environment, this person will:
  • Work with client including primary contact, operators and supporting staff, to ensure live-production projects are meeting objectives as to quality and workflow
  • Provide fee-based project consulting on an ongoing basis once DandA is signed and all applications identified within the Statement Of Work are properly functioning
  • Act as the Technical relationship manager for non-service related technical discussions Interact with KMI Ink Jet defined point of contact for troubleshooting needs
  • Help develop new opportunities and volumes within the account for other Industrial Print opportunities
  • Ability to analyze complex workflows within the Industrial Print environment and develop Statements of Work Drive world class execution of complex implementations.
  • Work well with clients to ensure solution suitability as well as overall product satisfaction.
  • Lead pre and post sales training efforts for client, operators, and KMBS Analysts on Industrial Print products
  • Work across teams (regional sales, corporate marketing, training, support and corporate accounts and government sales) to achieve increased revenue and brand awareness.
Qualifications
  • Up to 85% travel required
  • Individual will have 10+ years’ experience in the Production Print industry including offset and digital
  • Individual will have at least 2+ years’ experience in the Industrial print industry or an adjacent area Bachelor’s Degree preferred or equivalent experience.
  • Strong analytical and expert problem solving skills, sales, and project management skills.
  • Individual must have the ability to navigate complex organizations, develop trust-based relationships, and drive concrete results using a thorough understanding of applications software and hardware and their role in customer operations.
  • Candidate must have proven ability to work with software technology partners at the business development and implementation level
  • Have a strong drive and exhibit themselves as a results oriented individual with experience leading complex sales and/or implementations within the Production Print arena
  • This individual also must demonstrate strong professional maturity as well as strong cross-group collaboration and strategic thinking skills.
  • Strong technical acumen and passion for learning new technologies.
  • Self-starter who can manage ambiguity, chart a clear course and make tough decisions, and respond quickly to multiple issues.
  • Ability to execute strategic thinking, customer orientation, open and effective communication
  • Strong virtual team and extensive cross-group coordination/collaboration and very strong communication and partnership skills.
  • Excellent verbal and written
  • Communications Skills
  • Working knowledge of networking, PC and Mac workstations, workflow solutions and color management theory
  • Ability to speak in public forum
About UsKonica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be , included on CRN’s MSP 500 list numerous times; recognized as the by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its . For more information, please visit Konica Minolta and follow it on , , and .Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.Au sujet de Konica MinoltaSolutions d’affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d’affaires, on retrouve des services de TI, la gestion intelligente de l’information, des solutions de sécurité vidéo et des services d’impression gérés ainsi que des technologies de bureau et des solutions d’impression industrielle et commerciale. L’année 2025 marque le 20e anniversaire de l’entrée de Konica Minolta dans le marché de l’impression de production; l’entreprise souligne « 20 années d’excellence, d’innovation et de résultats » tout en continuant d’être une figure de proue dans l’impression numérique commerciale. C’est aussi l’année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d’innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d’Amérique de Forbes, d’avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d’avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s’être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l’entreprise sur Facebook, YouTube, LinkedIn et Twitter.Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d’harmoniser les priorités transfrontalières et d’améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d’offrir davantage de ressources aux services de soutien comme l’administration des ventes, la logistique et la chaîne d’approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques.
EOE StatementKonica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

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