Clementine Host/Hostess
- Yountville, CA
- Permanent
- Full-time
We're seeking a warm, professional, and highly organized Host to join our opening team at our new Yountville restaurant. As the first and last impression for every guest, the Host plays a vital role in setting the tone for the dining experience. You'll greet guests with a genuine smile, manage reservations and walk-ins with care, and ensure every guest feels welcomed and valued. This is an exciting opportunity to be part of a fresh concept in one of the most iconic culinary destinations in the country.ESSENTIAL JOB RESPONSIBILITIES:
- Greet all guests with warmth and professionalism, creating a positive first impression
- Manage the flow of the dining room by accurately taking and tracking reservations, waitlists, and seating assignments
- Communicate clearly and efficiently with the front-of-house team to ensure smooth transitions and balanced table rotation
- Provide guests with accurate wait times and keep them informed with a friendly, approachable attitude
- Escort guests to their tables and present menus while offering a brief overview of the restaurant or current specials when needed
- Answer phone calls and respond to guest inquiries in a courteous and professional manner
- Maintain the cleanliness and organization of the host stand, entrance, and lobby area
- Assist in setting the tone for service by helping with ambiance (lighting, music, temperature) and ensuring the entryway reflects our standards
- Handle guest requests, feedback, and complaints with grace and urgency, escalating to management when necessary
- Collaborate with the team during opening, closing, and peak service periods to ensure a seamless guest experience
- Minimum 1 year of experience as a host or in a guest-facing hospitality role preferred
- Exceptional communication and interpersonal skills with a naturally warm and welcoming personality
- Comfortable using reservation management platforms (e.g., Resy, OpenTable, or similar systems)
- Strong organizational skills and attention to detail, especially in a fast-paced environment
- Calm and composed under pressure, with the ability to multitask and manage shifting priorities
- Flexible availability, including evenings, weekends, and holidays