Senior Manager - Digital Product Management

American Express

  • New York City, NY
  • $90,000-165,000 per year
  • Permanent
  • Full-time
  • 2 days ago
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?
  • Lead delivery of large-scale, cross-functional programs involving multiple teams, systems, and stakeholders
  • Drive alignment to enterprise outcomes and OKRs, ensuring business and technology readiness
  • Establish and enforce governance frameworks, change controls, and audit-compliant documentation.
  • Own end-to-end execution—from epic and PI planning to milestone management and delivery tracking.
  • Monitors and communicates progress of project delivery by cost, scope, schedule and including the assessment of risks/issues
  • Identifies the project critical path and closely manage those activities
  • Identifies inter-team and external technical dependencies
  • Provides and consolidates inputs for leadership updates on delivery status and key decisions needed to support project delivery
  • Proactively identify and resolve risks, interdependencies, and delivery challenges across workstreams
  • Ensure mitigation plans are in place, escalations are managed, and delivery confidence is maintained
Minimum Qualifications:
  • Masters/bachelor’s degree in computer science, Business Management/Administration, Information Systems Technology or related field
  • Experience in project/program management; experience in Agile/SAFe delivery environments strongly preferred.
  • Good to have – Rally/JIRA/Confluence experience
  • Good to have – Agile/Scrum methodology experience
  • Excellent time management skills with ability to manage multiple projects
  • Prior relevant Technology and business work experience
  • Ability to work with Engineers, Product Managers and Vendors to achieve project goals
Required Skills:
  • Strong strategic thinking and execution orientation; able to navigate ambiguity and align efforts with enterprise priorities
  • Ability to collaborate across teams and bring different opinions to consensus
  • Ability to maintain a high attention to detail in a deadline-driven work environment
  • Strong verbal and written communication skills with demonstrated experience engaging cross-functional stakeholders and business partners
  • Understanding of project management process, project management software tools, templates, and management techniques
  • Experience in risk management disciplines
  • Working knowledge of agile and lean software development methodologies, and the importance of iteration and continuous validation
  • Strong strategic thinker with the ability to prioritize tasks and drive results across various initiatives
  • Strong organizational and project management skills with ability to multi-task and manage multiple work-streams
  • Ability to analyze issues and business use cases, document analysis, and execute plans to action
  • Ability to work under pressure and adapt quickly in an environment with evolving business demands
  • Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority
  • Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged
  • Confident with the ability to challenge the status quo and drive innovation - articulate point of view with a rationale and be able to defend it
  • Proven ability to build collaborative, trusting cross-functional relationships across diverse set of stakeholders
  • Excellent problem solving and analytical skills with comfort with data-driven decision making
  • Strong interpersonal and communication skills
Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
For a full list of Team Amex benefits, visit our .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “ ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express