Collections Specialist
New Castle Building Products
- Hicksville, NY
- $18.00-25.00 per hour
- Permanent
- Full-time
- Review accounts receivable aging’s on a weekly basis to identify past due balances for collections.
- Contact customers via phone, email, text regarding past due invoices.
- Monitor customer accounts for exceeding credit limits
- Maintain accurate records of collection activities in account notes, including contact attempts, payment arrangements and customer interactions.
- Maintain calendar reminders for customer follow-up’s.
- Escalate problematic accounts to upper management to intervene when necessary.
- Prepare demand legal demand letters upon direction from Credit Manager
- Assemble document packet for accounts that are submitted to collections.
- Assist Credit Manager in preparation for legal proceedings.
- Maintain legal fee report to track costs spent on outside collection efforts.
- Provide weekly customer update for past due accounts to Branch Managers and Salespeople
- Review of AR aging with Credit Manager on a Monthly basis
- Review large job account requests for creation on customer accounts.
- Assist with review of customer accounts for release of sale orders on credit hold.
- Work closely with the Accounts Receivable department and sales team to clear up short-pay deductions and issues
- You will be expected to perform other duties as assigned.
- Review and process credit applications
- Conduct financial analysis including 3rd party report review
- Create customer accounts in ERP for approved credit applications and cash on delivery customers
- Set up job accounts in ERP upon approval from Credit Manager
- Strong attention to detail and goal oriented.
- Able to work independently and with a team, prioritize workloads, manage multiple responsibilities and adjust schedules accordingly.
- Perform and participate in other related duties as assigned by management
- Occasional travel as needed.
- Competitive Pay
- Benefits: Medical / Dental / Vision / Life Insurance
- 401(k) with discretionary employer match
- Paid vacation and Holidays
- Yearly reviews with opportunities to advance your career based on performance.