Food & Beverage Manager
Urbana Country Club
- Urbana, IL
- $50,000-56,000 per year
- Permanent
- Full-time
- Oversee daily operations of all F&B outlets including à la carte dining, banquets, catered events, and club functions.
- Lead, train, and supervise F&B staff, supporting hiring and onboarding processes.
- Establish and communicate clear expectations for service excellence across all venues.
- Maintain a strong, visible presence on the floor during key service hours to assist members, guests, and staff.
- Collaborate with other F&B leaders to manage banquet/catering setup and execution, ensuring high-quality experiences.
- Conduct orientation and ongoing training for all service team members.
- Coordinate and facilitate pre-shift line-up meetings, sharing key updates such as reservations, menu changes, and special requests.
- Deliver consistent departmental training and staff development.
- Manage scheduling to meet operational needs and labor budget targets.
- Handle member and guest concerns professionally, escalating to senior management as needed.
- Support the execution of service improvements in alignment with club-wide F&B goals.
- Act as Manager on Duty (MOD) as scheduled or in the absence of the Senior F&B Manager.
- Maintain strong working relationships with the Executive Chef, Sous Chef, Events Coordinator, and other departments.
- Ensure cleanliness and maintenance of all F&B facilities and equipment.
- Stay current on trends and developments through professional development and continued education.
- Foster a positive, respectful work environment by modeling integrity, professionalism, and service excellence.
- Continually enhance beverage knowledge and assist in educating staff on wine, spirits, and service techniques.
- Perform additional duties as assigned by the Assistant General Manager (AGM).Strong leadership presence with the ability to manage independently and with discretion.
- Sense of urgency and accountability in all aspects of service delivery.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Proven ability to manage multiple priorities while meeting deadlines.
- Proficient in POS systems; able to train staff in system use and troubleshooting.
- Thorough knowledge of safety, emergency, and fire protocols.
- Strong member service mindset with a high level of professionalism and attention to detail.
- -Medical/Dental/Vision Insurance
- Life Insurance
- 401(K)
- Flexible Spending Account (HSA)
- Tuition Reimbursement
- Paid Vacation