Application Engineer - Gearing
- Simpsonville, SC
- Permanent
- Full-time
- Drive improved decision-making and executional support for the business.
- Lead small projects requiring technical skills and basic project management.
- Innovate and implement industry-leading technologies to enhance technical support delivery.
- Emphasize critical thinking, root cause analysis, and problem-solving.
- Support the team in creating innovative solutions that exceed current technology performance.
- Demonstrate an entrepreneurial spirit with unique and creative ideas.
- Propose follow-up projects based on new ideas.
- Apply Application Engineering processes and tools effectively.
- Communicate clearly, understand applications, use 2D and 3D CAD tools, and be aware of relevant industry standards.
- Develop technical/scientific knowledge for relevant processes and tools.
- Document and write technical reports independently.
- Recognize opportunities for product enhancements or new product needs based on customer feedback.
- Share these ideas with the business team.
- Bachelor’s degree in engineering or a relevant field
- 0-10 years of engineering, manufacturing, or related technical experience
- Proficiency in MS Office and 3D/2D drafting and modeling software
- Strong analytical skills with an emphasis on critical thinking, root cause analysis, and problem-solving
- Attention to detail with a strong sense of ownership and responsibility
- Ability to adapt and multi-task based on departmental needs
- Good team player with strong collaboration skills
- General understanding of basic project management skills
- Entrepreneurial spirit with a passion for new and changing ideas
- Lean Yellow Belt preferred
- Extended periods of sitting and/or standing at a workstation
- Ability to type, reach, and grasp
- 15-20% travel to meet with clients or attend meetings (overnight travel as needed)
- Ability to carry, lift, and pull up to 50 lbs
- Ability to reach, climb, crawl, and walk
- Ability to speak and present in person or virtually to individuals and small groups
- Provide product and application-based technical customer service via phone, email, and chat
- Provide technical expertise with product selection and installation support, recommending creative solutions to customer issues
- Work directly with product designers to ensure model and drawing accuracy
- Occasionally travel to provide on-site customer service, including training, installation support, and diagnosis
- Collaborate with other business functions, including manufacturing, supply chain, product management, R&D, and quality
- Create new part numbers and establish/maintain BOMs
- Manage cost reduction and lean/continuous improvement projects, including laboratory testing, design, and qualification
- Regular attendance at work is essential
- Work alongside a collaborative, experienced team
- Be part of an industry leader with a strong brand reputation and an innovation-driven culture
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