Junior Fixed Operations Associate- Technician

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards
• Diagnose cause of malfunction
• Complete all work according to the applicable safety requirements
• Work with supervisor/mentor to ride along on road-tests of vehicles to ensure quality of repair work
• Accurately record time spent on repairs, utilizing company time clocking procedures
• Document work performed on repair order and document test procedures/results
• Use shop tools, supplies and materials in a practical and economical manner
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.

• Participate in and utilize technical training as assigned by management
• Review the technical bulletins and other publications as assigned by management

• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
• Arrive at work, take breaks, and depart work at the times designated by management.

• Strong attention to detail and sense of urgency.
• Excellent communication skills both written and oral
• Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate
• Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Time Management – ability to prioritize workload and manage one’s own time.

• Junior Fixed Operations Associate – Technician – No previous experience required.
• This is a non-driving role. Dealership and customer vehicles will not be driven.

• Integrity - Acts ethically, maintaining a commitment to honesty and truth in all facets of behavior that builds the trust of others
• Work Ethic - Delivers accurate, timely and consistent results while understanding the need to balance short-term sacrifice for long-term gain
• Team Player - Supports the overall efforts of the team to accomplish departmental and Company goals and objectives

• High school student or equivalent.
• 16 years or older
• A criminal history background check will be conducted prior to beginning employment
• Clear pre-employment drug screen

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Lithia Motors