BILLING - ACH, PATIENT ACCOUNT REPRESENTATIVE

Aultman Health Foundation

  • Canton, OH
  • Permanent
  • Full-time
  • 15 days ago
Position Summary:The purpose of this position is to accurately bill and follow up on DME registrations in order to increase patient satisfaction, reduce denials, maintain compliance, and increase cash flow.Department Summary:This department is responsible for registration, billing, and follow-up for the post-acute entities.Qualifications:
  • High School Diploma or equivalent
  • DME Billing Experience preferred
Skills:
  • Comprehensive knowledge of Patient Registration and Revenue Cycle
  • Knowledge of DME and managed care concepts
  • Experience in CPT, HCPCS, and ICD coding
  • Knowledge of Long-Term Care/Rehab billing a plus
  • Knowledge of claims review
  • Refined communication skills, both written and oral
  • Ability to cope with the stress of the position and deadlines imposed
  • Refined organizational skills
  • Ability to function independently, displaying personal integrity and always maintaining confidentiality
  • Professional manner and appearance in accordance with Aultman Health System policies
  • Comprehensive knowledge of computer and software systems utilized by the department.
Responsibilities & Expectations:
  • Provides customer service to internal and external customers to assist in account resolution.
  • Effectively collect and resolve patient accounts receivable and monitor including aging
  • Efficiently handle inbound/outbound customer telephone calls
  • Resolve patient accounts by collecting payments and/or contractual adjustments by obtaining insurance and/or third-party information
  • Responsible for checking status and documenting all assigned insurance accounts and submitting claims for billing or rebilling electronic or hard copy
  • Keep informatics updated on specific insurance handling of specific accounts
  • Identify areas for inter and intradepartmental operational improvements
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.Working Conditions:
  • Work eight hours a day.
  • Hybrid/WFH schedule available/Alliance Location
  • Lunch periods and breaks are coordinated with other staff members to maintain adequate floor coverage
  • Cross training in all areas in the department is required.

Aultman Health Foundation