Continuous Improvement Manager
- Saint Louis, MO
- Permanent
- Full-time
- Serves as a coach to healthcare executive teams with oversight to regional or senior leadership on the implementation and deployment of SSM Health’s operating model.
- Identifies, performs or manages tasks related to defining and measuring problems while coaching leaders to solve unique and complex challenges that have a significant impact on the ministry or business unit.
- Acts as an internal consultant in support of unit and ministry-based strategy deployment activities; supporting the development of short and long term strategies incorporating SSM Health’s operating model practices to facilitate progress and achieve strategic objectives.
- Conducts advanced improvement activities through the engagement of leaders and teams while building a culture of continuous learning and enablement through the deployment of SSM Health’s operating model.
- Coordinates and leads key improvement initiatives while acting as a coach to internal teams; coordinating workshops, team training, and openly sharing technical expertise related to SSM Health’s operating model to ensure continued adoption of the systems and elements.
- Coaches and develops a problem-solving culture at all levels of the organization.
- Facilitates in-person or virtual “train the trainer” sessions in a professional, articulate manner that clearly demonstrates SSM Health mission and values.
- Performs other duties as assigned.
- Bachelor’s degree or equivalent combination of education and experience
- Three years’ process improvement experience working with executive teams
- Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
- Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
- Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
- Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
- Frequent keyboard use/data entry.
- Occasional bending, stooping, kneeling, squatting, twisting and gripping.
- Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
- Rare climbing.
- None