
Registration Associate
- Bowling Green, KY
- Permanent
- Full-time
- Answers telephone and routes messages to appropriate personnel according to established office procedure.
- Greets patients, families, and visitors upon arrival. Keeps patients informed about delays.
- Performs clerical duties such as patient reception, registration, maintenance of medical records, and scheduling appointments as needed.
- Enters and/or updates patient information according to established office policy and procedure in a timely and efficient manner.
- Follows collection policy regarding payment of bad debt, co-pays, and self-pay balances.
- Discharges patients in a timely and efficient manner.
- Creates and maintains accurate patient medical records, files incoming reports, and maintains medical filing system according to established office procedure.
- Stays current on Medicare, Medicaid, Commercial Insurance, HMO, and PPO coding, diagnosis and waiver requirements.
- Maintains appointment schedule and pulls patient charts prior to appointment.
- Responsible for opening and closing procedures and balancing day’s receipts/deposits.