Host - Big E's Downtown GR
Suburban Inns
- Grand Rapids, MI
- $10.10 per hour
- Permanent
- Full-time
- Hotel and restaurant discounts
- Earned Paid Time Off for ALL Team Members
- Insurance (health, vision, dental, life) for full time Team Members
- Flexible schedules (dependent on position)
- Holiday Pay
- 8 hours of paid volunteer time per year (must be accredited)
- Advancement opportunities
- 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
- Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
- Report to work in uniform, presented neat and clean
- Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
- Anticipate and meet the needs and expectations of our guests, then go one step further
- Welcome each guest as they enter, and thank them as they leave
- Seat guests at suitable tables for their needs and according to rotation so that servers receive an appropriate number of tables
- Pre-bus, clear tables, and wipe them down
- Wipe down menus
- Answer phone calls, take reservations and “to-go” orders
- Check to make sure restrooms are presentable, stock/clean as needed
- Wipe down booster seats and highchairs
- Clean front doors and restaurant windows
- Make sure that host stand is always stocked (crayons, kid menus, reservation forms, etc.)
- Check hotel hallways for room service trays
- Set up the patio in the a.m./close down in the p.m. (seasonal)
- Run food and beverage when necessary
- Wipe down all games
- Ensure the entrance to the restaurant is clean
- Exhibit regular and recurrent attendance records
- Other duties as requested by management