Description:Here at Goodwin Motor Group, we strive to offer the best dealership experience that we can. For over 90 years, we have proudly served residents of Maine and beyond, offering top-notch multi-franchise sales, finance and service to each and every customer who walks into our showrooms. With new car franchises with Volvo, Chevrolet, Buick, Mazda, Jaguar, and Land Rover, we offer something for everyone and an experience that matches.Currently we have a need for a service advisor for our Chevy Mazda Dealership in Brunswick, Maine. Great atmosphere, dedicated co-workers and a loyal customer base makes this a great career opportunity.We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!What We Offer:
Health/Dental Insurance
401(k) Retirement Plan with 3% contribution from Company
Up to 4 weeks Paid Time Off
Paid Holidays
Short-Term Fully Paid Disability
Employee Purchasing Programs
Career Advancement Opportunities
Year End Bonus
SUMMARYTo communicate vehicle maintenance and repair needs for our loyal customers in a professional and confident manner while ensuring that their needs and requests are met on every visit.Responsibilities
Greets customers promptly
Obtains customer and vehicle information
Clearly reports all vehicle symptoms as described by the customer
Determines and recommends needed maintenance base on age, mileage, and vehicle history
Prepares complete and accurate estimate of cost for labor and parts
Establishes follow-up time
Monitors the progress of each vehicle throughout the day, updating customers frequently
Verifies that final invoice reconciles with work performed on the repair order
Explains all completed work and charges to customers
Qualifications
Minimum 1 year experience in a service advisory role is a plus but we will train the right person
Knowledge of automobiles
Excellent time management skills
Positive attitude
Team oriented and self-motivated
Professional, well-groomed personal appearance
High volume mentality
CSI focused
Accredited training in service advisor skills, customer satisfaction and quality control is a plus
Clean driving record and valid driver's license
Goodwin Motor Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Requirements:PI6f01928a5-
