Dental Insurance/Billing Specialist @ Advanced Dentistry South Florida
Dental Care Alliance
- Delray Beach, FL
- Permanent
- Full-time
- Maintain knowledge of insurance, specifically how preferred provider organization (PPO) dental insurance plans operate
- Ability to resolve billing disputes and use independent judgment or little supervision regarding coverage and insurance claims.
- Ability to communicate necessary information to assist patients with questions in regards to their dental insurance, ledger, and account status.
- Ensure insurance and patient payments are posted accurately and with attention to detail as funds become available, considering a multi-office environment.
- Ensure timely collection from insurers, including daily attention to resolving insurance claim issues such as requests for additional information and denials
- Manage outstanding insurance claims
- Ability to prepare, present, and understand financial arrangements and insurance options that meet both patients’ and practice’s need for proposed treatment plans
- Assist with financial arrangements for unpaid patient balances, ensuring timely payments
- Assist clerical staff including but not limited to: insurance verifications, pre estimates, research with patient billing concerns, and other insurance issues
- Ability to handle multiple deadlines and task assignments comfortably and efficiently
- Knowledge of dental insurance, specifically how health maintenance organization (HMO) and preferred provider organization (PPO) dental insurance plans operate
- Ability to work both independently and cooperatively in team setting
- Comply with HIPAA and Corporate Compliance program policies and other applicable corporate and departmental policies.
- 3- 4 years' of experience working with dental office
- Strong knowledge of dental insurance (PPO)
- Full knowledge of sending/posting dental insurance claims (general/specialty)
- Excellent phone skills
- Superior customer service skills
- Medical
- Dental services
- Life insurance
- Vision
- Paid time off
- 6 paid holidays off
- 401k to name a few