Customer Service Representative/Veterinary Assistant
Pathway Vet Alliance
- Chicago, IL
- Permanent
- Full-time
- Possesses strong communication skills
- Provides exceptional customer service
- Is a team player
- Minimum of 1-year veterinary front desk experience required
- Assist other members on the medical team with restraining, handling, and lifting of animals
- Process and Submit Lab work, both in-house labs and Laboratory partners
- Clean, wrap, and sterilize surgical instruments and surgical supplies (gowns, towels, etc.)
- Facility maintenance of kennels, floors, trash, restrooms, laundry, etc.)
- The ability to prepare and explain medications with clients.
- Stock supplies in treatment area, exam rooms, surgical suite and pharmacy
- Provide supportive care to hospitalized patients as directed by a veterinary technician or attending veterinarian (such as monitoring patient's vitals, any needed medication administration, providing clean kennels and litter pans, walking patients as needed)
- Review medical records, estimates or discharge instructions with clients
- Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information.