Catering Administrative Assistant

The Grand America Hotel

  • Salt Lake City, UT
  • Permanent
  • Full-time
  • 1 month ago
Description :The Catering Administrative Assistant provides critical support to the Catering Managers and Director of Catering Sales by ensuring the smooth execution of daily administrative tasks, event coordination, and interdepartmental communication. This role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a professional and fast-paced hospitality environment.Responsibilities:Provide administrative support for Catering Managers and Director of Catering SalesScreen and direct calls, emails, and visitors courteously and efficientlyDraft, edit, and distribute group contracts, BEOs, resumes, and related materialsMonitor the catering inbox and update event documents accordinglyPrepare weekly BEO packets, reader boards, door cards, and maintain group binders and filesCreate new accounts and block event space in Opera (including ICW events)Coordinate parking validations and internal hotel events (e.g., staff meetings, trainings)Maintain office supplies and department resourcesCommunicate group needs to relevant departments ahead of event executionProvide team coverage in the absence of Catering ManagersPerform additional duties as assigned based on experience and department needsQualifications:Required:1–2 years of administrative experience in a professional office or hospitality settingHigh attention to detail and accuracyStrong written and verbal communication skillsExcellent time management and customer service abilitiesProficiency in Microsoft Office (Word, Excel, Outlook)Typing speed of 45+ WPMProfessional demeanor and polished appearanceAbility to work independently and follow departmental proceduresHigh school diploma or equivalentMust be at least 18 years of agePreferred:Experience with Opera or other Property Management Systems (PMS)Background in luxury hotel, resort, or large-scale event settingsWork Environment:Primarily desk-based with computer, phone, and email tasks; occasional property walk-throughsMust be available for flexible scheduling, including evenings, weekends, and holidays based on event needsOnsite position only (not remote or hybrid)

The Grand America Hotel