IT Specialist

• $65,000-$75,000
• Medical, Dental, Vision Insurance
• 401K - company match

• Maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
• Document, maintain, and upgrade or replace hardware and software systems.
• Support and maintain user information, including rights, security, and system groups.
• Troubleshoot and diagnose computer hardware and software issues.
• Set up computer networks and assist employees and customers with IT-related problems.
• Set up new EDI from outside customers.
• Troubleshoot current EDI customer bases.
• Set up new VPN and ability to troubleshoot all VPN cases.
• Work with 3rd party IT vendor to troubleshoot problems and set up new employees.
• Work with Global Support to set up all new employee emails and cell phones.
• Set up accounts in customer portals.
• Adhere to all company policies and procedures as outlined, including all safety and quality policies, procedures, and guidelines.

• High School Diploma or G.E.D. required
• Associate degree in IT or a bachelor's degree in computer science or networking preferred
• Tisax certification preferred
• 2+ years of Information Technology experience
• Proficient in Microsoft applications (Excel, Word, etc.)
• 10-key by touch
• Experience and ability to set up and troubleshoot EDI with customers
• Experience and ability to set up and troubleshoot VPN
• Ability to multi-task, prioritize, and manage time effectively
• Strong organizational skills
• Excellent verbal and listening communication skills
• Creative problem solving and troubleshooting skills
• Strong work ethic with a positive attitude
• Ability to work independently and with a team in a fast-paced and high-volume environment with an emphasis on accuracy and timeliness.
• Troubleshooting for copy machines, fax machines, and multiple line phone system
• Normal work schedule is Monday - Friday with a schedule of 8 hours daily; may require weekly overtime as well as limited overtime on the weekends

Murray Resources