Customer Service/Call Center (Hybrid)
Binson's Medical Equipment & Supplies
- Center Line, MI
- Permanent
- Full-time
🕗 Schedule: Monday–Friday | 9:00 AM – 5:30 PM | Hybrid – 3 days onsiteAt Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.🚀 The Role: Customer Service/Call Center (Hybrid)In this role, you’ll be responsible for providing exceptional customer service by handling inbound calls, entering patient information, verifying insurance, and coordinating medical equipment orders for our Orthotics & Prosthetics department.🔍 What We're Looking For
- High school diploma or GED
- Previous call center or phone-based customer service experience
- Top-notch communication skills — you’re great with words, whether written or spoken
- Comfortable juggling a multi-line phone system and a company-provided laptop
- Answer incoming calls from patients and referral sources in a courteous and professional manner
- Accurately input new patient information into the company’s system
- Verify insurance coverage, process orders, and obtain necessary physician documentation
- Provide timely updates to patients and referral sources regarding order status
- Competitive pay đź’°
- Full benefits: Medical, Dental, Vision & Life Insurance 🏥
- Paid time off + floating holiday 🌴
- 401(k) Retirement Savings Plan đź’¸
- Training and growth opportunities 🚀