Define and champion the long-term technical vision and strategic roadmap for the Subscription Revenue & Billing Management platform, aligning it with overall company objectives and market opportunities. Drive innovation within the product, identifying and implementing new technologies and methodologies that enhance functionality, user experience, and operational efficiency. Anticipate future trends in subscription models, billing, and financial technology, guiding the team to build a resilient and adaptable platform. Lead, mentor, and inspire multiple engineering teams, fostering a culture of technical excellence, accountability, collaboration, and continuous learning. Attract, hire, and retain top-tier engineering talent, building a high-performing and diverse team. Provide guidance on career development, performance management, and conflict resolution for team members. Stakeholder Management & Collaboration: Act as a primary interface between engineering and key internal stakeholders, including Product Management, Sales, Finance, Legal, Customer Success, and Executive Leadership. Proactively manage complex and often demanding stakeholder expectations, translating technical complexities into clear business implications and vice versa. Collaborate closely with Product Management to define product requirements, prioritize features, and ensure alignment between technical capabilities and product vision. Tailor communication strategies to different stakeholder groups, ensuring transparency and fostering strong, trust-based relationships. Operational Excellence & Resource Management: Manage the engineering department's budget, resources, and allocation effectively to meet project timelines and objectives. Identify and mitigate technical and operational risks, ensuring business continuity and system stability. Oversee infrastructure management and ensure internal systems operate securely and effectively. Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. 10+ years of progressive experience in software engineering, with at least 5+ years in a leadership role (e.g., Senior Manager, Director) managing multiple teams and complex projects Proven experience leading engineering teams for a Zuora SaaS product, ideally within the financial technology, billing, or subscription management domain. Strong technical background with hands-on experience in modern software development practices, architectural patterns, and cloud platforms. Demonstrated success in driving engineering delivery, ensuring high-quality outcomes, and implementing robust quality assurance processes. Exceptional strategic thinking, problem-solving, and decision-making skills. Superior communication, interpersonal, and stakeholder management skills, with a proven ability to influence and build consensus among diverse groups. Experience with agile development methodologies (Scrum, Kanban). Experience with specific technologies relevant to billing and subscription platforms (e.g., payment gateways, financial reporting tools, CRM integrations). Familiarity with compliance standards relevant to financial data (e.g., PCI DSS, SOC 2). Experience scaling engineering organizations and products in a high-growth environment. For more information on salary and benefits, click here: https://fordcareers.co/LL5SP1 Visa sponsorship is not available for this position. Verification of employment eligibility will be required at the time of hire. Ensure the delivery of high-quality, scalable, and reliable software products on time and within budget, upholding rigorous engineering standards and best practices in coding, testing, and deployment. Implement and continuously improve engineering processes, methodologies (e.g., Agile, Scrum), and tools to maximize team productivity and efficiency. Ensure the platform's compliance with relevant security regulations and financial industry standards. Established and active employee resource groups
