Student Technology Specialist
- Lexington, KY
- $13.25 per hour
- Permanent
- Part-time
Required Related ExperienceCoursework or other experience relating to computer science, engineering, mass communications and/or customer serviceExperience with some of the following operating systems; Windows, MacOS, iOS, iPadOS, and Android
Required License/Registration/Certificationnone
Physical RequirementsAbility to work at a desk utilizing computer, mouse, keyboard, and chat support for portions of the day
ShiftWe are currently hiring for the Fall 2025 semester; Days, Evenings, Nights. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week.
Job SummaryStudent Technology Specialists assists with accessing Eduroam, downloading and
installing software, supporting overall student success Initiatives, troubleshooting
technical issues students have while on campus, recording interactions in ServiceNow
ticketing system and general computer support and maintenance.Students will provide
both in person and remote support.Please include your availability for the Fall semester in your Cover Letter
Skills / Knowledge / AbilitiesExcellent verbal communication skills required
Must have proficient or advanced computer and keyboarding skills
Ability to work alone, as well as with a team is essential
Must be independent and dependable
Strong interpersonal skills required
Ability to effectively explain technical concepts into non-technical language
Does this position have supervisory responsibilities? No
Preferred Education/ExperienceMust be proficient with Microsoft Office products. Troubleshooting technical issues and customer service skills preferred