
Patient Serv Coord - Clin $5,000 Sign On Bonus
- Valrico, FL
- $24.00-30.00 per hour
- Permanent
- Full-time
Responsibilities
- Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
- Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.
- Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
- Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.
- Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
- Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.
- Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
- Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, add-on visits or disciplines etc.) are included as required.
- Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.
- Runs all applicable reports and responds to workflow taking appropriate actions.
- Assists with internal or external transfer of patients between care centers and/or Hospice services.
- If a licensed clinician and meets all criteria to be a field clinician, may provide direct patient care as necessary and only in times of an emergency.
- May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
- In the absence of an Intake Coordinator, may be responsible for the referral and intake process within the care center.
- If a licensed clinician, may obtain verbal orders for patients and documents as applicable.
- Performs other duties as assigned.
- High School diploma or GED equivalent.
- One (1+) year of administrative experience in a health care environment.