Hotel Bartender - Compass by Margaritaville

• Greet guests with a welcoming and warm smile.
• Provide friendly, courteous service to all Guests in a manner that guarantees they intend to return.
• Ensure Guests receive immediate, friendly and personalized service.
• Verify all Guests that purchase alcohol are at least 21 years of age; ensure alcohol is consumed in designated area only.
• Deliver accurate food and beverage orders in a timely manner.
• Communicate with and establish rapport with all Guests; get to know Guests by name. Make Guests happy by exceeding service expectations.
• Resolve Guest complaints quickly and/or notify a Manager immediately.
• Present food and beverage orders to Guest as soon as soon as they are prepared.
• Possess full knowledge of food and beverage products served and utilize suggestive selling techniques.
• Prepare all beverages according to recipes and procedures.
• Conduct final quality check on food and beverages before serving to the Guest; maintain specifications by only serving items that are made properly.
• Ensure a high standard of service efficiency, sanitation and training.
• Take orders and accurately enter into POS system.
• Practice proper cash handling procedures.
• Clean all spilled drinks, excess liquor, broken glass and other debris in a timely fashion.
• Keep floor clean and free of debris.
• Use and maintain all tools and equipment safely.
• Complete required and ongoing training for the position.
• Assist management in training new Staff Members within department when applicable.
• Prioritize and complete all assigned station task, side work and station set up for maximum productively and efficiency.
• Complete all opening, running and closing duties.
• Maintain cleanliness of bar, glassware, utensils and counters.
• Assist with stocking the bar with liquor, beer, wine, juices, mixes, glassware, utensils, cocktail napkins, fresh cut fruit, garnishes, etc.
• Provide aid to Barback when applicable. Track spilled or waste items.
• Ask for help whenever it is needed.
• Ensure a harassment-free environment through proper personal conduct.
• Use respectful language with Guests, Staff Members and Managers at all times.
• Respond appropriately in emergency situations to avoid danger to self, Staff Members and Guests; remain calm at all times.
• Conduct inventory of all liquor and bar related supplies.
• Follow proper ordering procedures to maintain appropriate par levels of all bar related products; notify Manager of low inventory.
• Understand, comply with and enforce all company policies and procedures. Adhere to responsible alcohol service established by company policy.
• Understand and utilize all safety and sanitation practices as defined in the safety program; report any accidents.
• Perform other duties and tasks as assigned or determined by Management.

• High school degree or GED preferred.
• One (1) to three (3) years' experience bartending in a high volume Food and Beverage environment; or equivalent combination of education and experience.
• Must be at least the minimum age required to serve alcohol as determined by applicable state law.
• Able to free-pour to recipe at specification; extensive knowledge of mixed cocktails and frozen drinks.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other departments and outside contacts.
• Able to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
• Good judgement and decision making abilities.
• Health permit/food safety and Alcohol Awareness. Team member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local US laws.
• Must pass and remain in compliance with drug free workplace policies.

• Ability to work weekends, holidays and evening hours as business demands.
• Must be able to spend 100% of working time standing, walking and reaching.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces.
• Climbing and ascending or descending ladders, stairs and ramps.
• Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
• Hearing sounds at normal speaking levels with or without correction.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

MEDC: Tribal One