Elliot Health System - Patient Service Representative - Primary Care at Londonderry - Full Time
Southern New Hampshire Health
Londonderry, NH
Permanent
Full-time
2 months ago
Come work at the best place to give and receive care!Job Description:About UsElliot Primary Care providers are here for our patients at every stage of life. They specialize in providing a range of essential services, from regular checkups and preventative care to treatment of acute injuries and chronic conditions. Our primary care providers are committed to building a long-term collaborative relationship with our patients and using their expertise to help them become and stay well. Medical assistants are a key part of our outpatient care teams.Position SummaryActs as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.Key ResponsibilitiesGreets and registers patients; notifies medical staff of their arrival.Verifies current address and insurance status.Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.Completes prior authorization of testing according to insurance requirements.Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.Education/Experience/LicensureEducation: High School Diploma or equivalent required.Experience: Previous experience in a health care setting performing similar functions preferred.Certification/Licensure:N/ASoftware/Hardware: Proficient in MS Office.What Elliot Health System Has to OfferHealth, dental, prescription, and vision coverage for full-time & part-time employeesShort-term disability, long-term disability, and life insurance coverageCompetitive payTuition Reimbursement403(b) Retirement Savings PlanAnd !#EKHWork Shift: Monday-Friday, 8am-5:00pm, 40 hours weeklySolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
