Service Now IRM Engineer
- Phoenix, AZ
- Permanent
- Full-time
Duration: Ongoing contractDuties:Design, configure, and implement scalable ServiceNow Integrated Risk Management (IRM) solutions to support compliance and risk management functions.Develop, configure, and customize ServiceNow workflows, scripting, UI policies, ACLs, integrations, and CMDB.Collaborate with Engineers, Product Owners, Architects, and business stakeholders to deliver technical solutions aligned with business needs.Provide estimates for design, development, testing, and implementation phases of projects.Complete technical and implementation design documentation, ensuring clarity and alignment with standards.Perform code reviews and provide mentoring to engineers within the scrum team.Support production configurations, conduct unit, integration, and user acceptance testing, and ensure alignment with broader testing strategies.Escalate issues, provide feedback, and recommend changes to improve implementation and performance.Contribute to technical roadmap and architectural direction, including evaluating tools and recommending solutions to meet evolving business needs.Participate in agile scrum teams using SAFe practices and tools, including Rally.Skills:3+ years hands-on experience with ServiceNow IRM solutions/components.Strong expertise in ServiceNow configurations, workflows, scripting, UI policies, ACLs, integrations, and CMDB.Proficiency in JavaScript, RESTful APIs, XML, Java, Jelly scripting, and AngularJS.Strong communication skills with ability to present complex technical solutions to both technical and business audiences.Knowledge of GRC/IRM industry trends and conceptual architecture.5+ years Agile framework experience, including Scaled Agile Framework (SAFe).Preferred: Working knowledge of GCP, experience building/executing JS utilities, ServiceNow Certified System Administrator, experience in systems analysis/programming, and knowledge of Machine Learning or Generative AI (a plus).Experience:8+ years of overall development experience.Education:BS or MS in Computer Science, Computer Engineering, or related technical field.Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at . Kindly forward this to any other interested parties. Thank you! About Us:CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.