Cluster Director of Revenue

• Lead strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
• Effectively communicate a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotels.
• Leverage Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
• Create short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
• Participate in the annual budget process and produces long term projections, as required.
• Actively participate in ownership conversations and presentations.
• Monitor relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
• Chair and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
• Maximize room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
• Optimize pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
• Direct and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.
• Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
• Together with the Marketing team, manage performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.
• System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
• Oversee content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
• Oversee relationship with GRC and Distribution services teams.
• Maintain relationships with local market competitors to keep informed of trends and news.
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.

• Bachelor’s degree in Hotel Management, Accounting, Finance or Mathematics is preferred.
• 5+ years successful experience in luxury hotel revenue management. Demonstrated record of high performance and success in previous roles.
• Pre-opening and multi-property experience strongly preferred.
• Experience with Ideas G3 RMS, Opera PMS, Passkey, and Opera Sales and Event Management preferred
• Proven experience successfully navigating large organizations and driving progress with support teams to achieve property goals.
• Proven successful experience working with and presenting to ownership groups.
• Proven successful experience leading through an ambiguous environment and proactively and independently building new programs.
• Excellent communication and interpersonal skills; both verbal and written.
• Ability to complete work within given deadlines
• Strong analytical mindset; can gather, interpret, and leverage data for strategic decision-making.

• If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at Fairmont Washington D.C., Georgetown and Fairmont New Orleans.

• Competitive Salary
• Paid Time Off
• Medical, Dental and Vision Insurance, 401K
• Employee benefit card offering discounted rates in Accor hotels worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Fairmont