Medical Sales Representative
Med Supply US
- Fort Lauderdale, FL
- Permanent
- Full-time
- Greet patients and visitors in a courteous and welcoming manner.
- Collect patient information, including personal details, medical history, and insurance coverage, using electronic medical record systems or paper forms.
- Verify insurance eligibility and coverage details, including copayments, deductibles, and any pre-authorizations required for services.
- Explain financial responsibilities to patients and assist them in understanding insurance benefits and billing procedures.
- Coordinate appointments and referrals for patients with various healthcare providers or departments within the facility.
- Ensure all necessary paperwork is completed accurately and in compliance with regulatory requirements.
- Maintain patient confidentiality and adhere to HIPAA guidelines at all times.
- Answer phone calls and respond to inquiries from patients, healthcare providers, and insurance companies.
- Collaborate with other healthcare professionals, such as physicians, nurses, and administrative staff, to ensure seamless patient care.
- Assist with administrative tasks, such as scheduling appointments, filing documents, and processing referrals.
- High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred.
- Prior experience in a healthcare setting, preferably in patient intake or registration.
- Proficiency in using electronic medical record systems and other healthcare software.
- Excellent communication skills, both written and verbal, with the ability to interact effectively with patients, families, and healthcare team members.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Knowledge of medical terminology, insurance billing processes, and regulatory requirements.
- Compassionate and empathetic demeanor, with a commitment to providing exceptional patient care.
- Ability to maintain professionalism and confidentiality in sensitive situations.
- Flexibility to adapt to changing priorities and schedules.
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