Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.The Senior UX Designer orchestrates complex user journeys and crafts experiences which serve the needs of the user and business owner alike.The Senior UX Designer drives projects from concept to completion in collaboration with a Design Partner, Product Manager, Tech Lead and Product Owner. The Senior UX Designer acts as the user voice, refining concepts with key stakeholders. The Senior UX Designer is expected to create the solutions’ UX vision by following UX best practice, bolstered by User Research and to test their prototypes prior to and following all the way through delivery to ensure a high quality of output according to Global Payments’ standards.Essential DutiesThe Senior UX Designer works on projects with the potential to have an impact on our digital solutions.The Senior UX Designer is an advocate for the user on every project ensuring we are solving the right problems. The Senior UX Designer has to understand the project objectives, user needs, and overall product strategy. The Senior UX Designer refines the concept with key stakeholders.Be the user voice on all digital solutions concept (from discovery through to design and implementation)Run user interviews, validate personas for concepts and define user goalsCreate task flow, user journey and prototype UI inline with GP standardsFollow implementation with development teamFollow and contribute to the Global Payments Design SystemWork on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users.Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personasCollaborate and evolve designs working with internal and external business customersWork closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solvingKeep abreast of industry and user experience trends, best practices, and technology and promote them within the teamDesign application content supporting both desktop and mobile renderingCross-Functional Release Team (PRT) participationThis list is not all-inclusive as additional duties may be assigned by the supervisor.Required Qualifications4+ years as a user experience designer for web and mobile applicationsContributed to multiple shipped productsStrong visual communication skills - ability to create sketches to present your ideas quickly and to iterate on the flyAbility to create rough prototypes as well as high fidelity prototype/visual design comps using tools such as Figma or HTML/CSSStrong working knowledge of Figma and associated design toolsExperience with user interface design patterns, interaction design and standard UCD methodologiesExperience with creating task flow, user journey and customer journeyAbility to run user test and to analyse data from user researchStrong attention to detailStrong written and verbal communication skills with a creative mindUnderstanding of common software project management and development practices in an agile environmentProactive, dynamic and open to feedbackEnjoy working as a team member as well as independentlyKnowledge of the payment industry is a plusKnowledge of HTML, CSS and Javascript is a plusPreferred QualificationsDegree (MS/BA/BS) in Interaction / HCI, UX, Visual, Industrial, Product or Graphic Design or equivalent experienceCompetenciesFigmaInteraction DesignInformation ArchitectureUX WritingVisual DesignService DesignPrototypingUser ResearchUnderstanding of Quantitative Research and AnalysisPersonas / User journeysUser flowsDesign thinking techniquesInclusive Design /AccessibilityUsabilitySystems thinkingA Plus:Adobe SuiteBasic HTML CSS.Motion Design - Premiere, After Effects, Principle, LottieREACT, Angular and other JS framework.Github,StorybookBrandingVisual communicationCognitive Science & PsychologyGlobal Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .
