About Working at CommerceBuilding a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.Compensation Range Hourly: $20.90 - $24.00 (Amount based on relevant experience, skills, and competencies.)As part of the Consumer Loan Servicing team, you’ll provide back-office operations support for a variety of specialty lending products. Consumer Loan Servicing Representatives remove roadblocks and complete operational tasks that allow Commerce to meet the customer’s lending needs. Operational tasks performed by Consumer Loan Servicing Representatives include loan document preparation, loan processing, booking, and research. If you are a detail-oriented person with the ability to work quickly and accurately, this is the team for you!About This JobThe main purpose of this job is to provide support to a variety of specialty lending products.Essential FunctionsMonitor all required collateral documentation for Private BankingCreate, execute and analyze reports used for tracking and reporting in Booking, Collateral and Paid Loan departmentsContinuously research and keep a pulse on best practices and share ideas with leadershipAssist manager with systems testingLead medium to large projectsEnsure procedure documents are kept up-to-date and accurate as well as manage the Disaster Recovery plansPartner with management to design and implement new initiativesMentor team membersPerform other duties as assignedKnowledge, Skills & AbilitiesStrong understanding of the consumer loan servicing line of business and systems, including best practicesAbility to fully understand the Commerce Bank Reconciliation PolicyBasic administrative skills for all Finance systems. ( T-Recs, CPA, Workday)Ability to create and lead presentationsInformal leadership skills with desire and ability to mentor team membersMotivated and organized self-starter with strong attention to detail and the ability to manage multiple prioritiesInquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skillsAbility to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core ValuesStrong level proficiency with Microsoft Access, Word, Excel and OutlookIntermediate level proficiency of loan servicing systems; for example, Shaw, Origenate, Temenos, etc.Education & ExperienceBachelor’s degree in related field, or equivalent combination of education and experience required3+ years banking, financial services or related experience required3+ year of experience with auto titling, or consumer loan documentation requiredLaserPro experience preferred1+ year(s) experience working with non-real estate lending documentation preferred**Hybrid Schedule: In office 2 days per week***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Senior Operations Loan Servicing Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $20.90 to $24.00 per hour.#LI-HybridThe candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click to learn more.Location: 811 Main St, Kansas City, Missouri 64105Time Type: Full time
