Business Office Assistant

• Fully vaccinated against COVID-19 including booster
• One year experience in an administrative position
• Experience in accounts receivable with knowledge of Medicare/Medicaid regulations and private insurance helpful but not required
• Professional appearance and demeanor is a requirement for this position

• Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance
• Reconciles monthly petty cash and submit request for replenishment of petty cash
• Verifies and processes billing of Insurance for facility
• Maintains documentation
• Files paperwork as needed
• Other duties may be assigned

• Knowledge of long-term care patient needs
• Requires mental maturity to deal with fast-paced work environment
• Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset, and/or memory impaired
• Being bi-lingual in any language is helpful but not required
• Understanding of State Notices. Assures mandated notices are posted.
• Maintains and reconciles Resident Trust Account per Business Office policy.
• This position is a part of the 3-step deposit posting system: posting cash to account, processing deposits through check verification system, or taking cash to bank.
• Processes and enters charge information into database.
• Verifies insurance benefits, assists with referrals, and obtains authorization.
• Familiarity with TARS system and Medi-Cal billing.
• Initiate insurance eligibility for patients.
• Interacts with HMOs regarding billing and follow-up.
• May participate in receivables and/or payables depending on facility.
• Assists with answering phones.
• May be part of the collections process, including writing letter and making phone calls.

California Healthcare and Rehabilitation Center