Assistant Property Manager
- Albuquerque, NM
- $21.00-22.00 per hour
- Permanent
- Full-time
- Starting compensation: $21 - $22 an hour
- Leasing/renewal commissions
- 30% rent discount
- 10+ days of paid time-off in your first year of employment
- Comprehensive benefits package including medical, dental, vision, life insurance and disability insurance
- 401(k) with generous employer match
- Employee assistance program
- Wellness programs
- Employee referral program
- Amazing opportunities for career progression
- Along with tons of other great benefits and amazing perks!
- Coordinate the responsibilities and activities of the apartment community employees either under the supervision of, or in the absence of, the Property Manager.
- Assist in hiring, training, supervising, evaluating, and disciplining of leasing staff.
- Accurately prepare daily, weekly, and monthly financial and leasing reports in a timely manner. Responsible for collection, posting, and depositing of all rental payments according to company accounting policies and procedures.
- Assist in coordinating monthly newsletter and other marketing strategies.
- Maintain company vendor and payable files.
- Research and ensure follow up on outstanding invoices before posting payables. Obtain required paperwork on new vendors, including, but not limited to, W-9's and certificates of insurance.
- Maintain company customer service standards. Clearly and effectively assist current residents with concerns and needs, approve or reject resident applications based on established guidelines, ensure follow-up activity with new and existing residents in a professional manner in order to establish and maintain positive resident relations, and attend resident functions unless supervisor directs otherwise.
- Assist with leasing duties as needed.
- Tour community with prospective residents, lease apartments, and notify applicants on status of pending applications.
- Handle all aspects of past resident collections including but not limited to payment arrangements, mail out follow up letters, and forwarding all past due accounts to collections.
- Prepare SDR's on a weekly basis. Accurately determine charges to resident's accounts using the Property's Move-out Charges Summary. Notify residents in writing within local law timeframe of move-out for charges owed or deposit refund.
- Accurate and timely preparation of the following letters to residents according to the following schedule (dates and notices may vary depending on applicable state laws): (a) 6th - Initial Late Notice (b) 8th - Rent increase notice for resident's not yet renewed (c) 11th - Second late notices/notification of lien or lockout (d) 15th - 3-day notice to vacate, electric bills.
- Walk the property weekly.
- Maintain the appearance of the apartment community according to established standards on a daily basis. Inspect grounds, models, and leasing office for eye appeal and marketability. Notify residents in writing for lease violations in regard to barbecues, storage of non-approved items on balconies and patios, parking violations, noise violations, etc.
- Analyze and monitor the community market conditions in order to anticipate market changes or trends that could affect the profitability of the apartment community.
- Complete quality control as directed by supervisor.
- Perform additional duties as assigned.
- Minimum 1 year of experience in property management, preferably as an Assistant Property Manager.
- This position requires the ability to deal with residents, prospects, and vendors in a professional manner.
- Must possess demonstrable and verifiable skills associated with sales, clerical, supervisory, human relations, and bookkeeping.
- Should be competent with Microsoft Office and basic computer knowledge.
- Must possess good telephone/communication skills.
- Capable of walking up and down stairs to inspect and show apartments.
- Lifting up to 25 pounds. If more than 25 pounds are to be lifted, employee shall seek assistance from the maintenance department.
- Valid driver's license along with current auto insurance may be required.
- 40-hour work week.