Sportsbook Dual Rate Supervisor and Ticket Writer - Full Time (Horseshoe Hammond)

Caesars Entertainment

  • Hammond, IN
  • Permanent
  • Full-time
  • 1 month ago
Job Category: CasinoDegree Level: High School GraduateJob Description:RATE OF PAY: TBDStatus: Full-TimeTICKET WRITER DUTIES:ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Greets customers; inputs betting information into computer; prints ticket; accepts money and gives ticket and change to customers.
  • Accurately maintains bank.
  • Verifies winning tickets.
  • Handles and solves any concerns and questions by customers.
  • Explains wagering information when needed.
  • Maintains and updates Betting Boards or Televisions for customers to view.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
SUPERVISOR DUTIES:ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Supervises all wagering policies of the Race & Sportsbooks.
  • Ensure all AML & Title 31 procedures are followed and tracked accurately.
  • Supervises the function of all personnel in Sportsbook Operations ensuring maximum productivity.
  • Ensures betting limit guidelines are followed.
  • Resolve any disputes by following posted house rules and working with local regulatory bodies to ensure compliance.
  • Ensures customer recognition and development are foremost duties for all personnel, using tools available appropriately.
  • Ensures that departmental procedures conform to all regulatory requirements and provide maximum security for the company's assets.
  • Inspects facilities and equipment are available and functioning properly. Informs management of any issues with equipment or needed repairs.
  • Create a fun, positive work environment for all employees of Horseshoe employees.
  • Performs other duties as assigned by the Sportsbook Manager.
About Us: Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Café and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.The Company reserves the right to make changes to the job description whenever necessary.As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment