Intake/Scheduling Coordinator

• Coordinates all daily patient referral and intake operations.
• Ensures compliance with all state, federal, and referral/intake regulatory requirements for home health and hospice.
• Assists with the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Ensures seamless transition of patients to home care by providing preparation for home care, plan of care initiation, and coordination of care with multiple service providers and agency team.
• Ensures maximum third party reimbursement through participation in insurance verification and authorization processes.
• Provides feedback during strategic planning including identifying opportunities for additional or improved services to meet customer needs.
• Maintains comprehensive working knowledge of Agency contractual relationships and ensures that patients are admitted according to contract provisions.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Agency.
• Assists with weekly posting and maintenance of patient visit schedule under direction of Executive Director and Clinical Service Coordinator.
• Assists with orientation of new employees as requested.
• Performs liaison services as required assigned by the Executive Director
• Participates in the after-hours on-call schedule as assigned by the Clinical Service Coordinator.

• At least three to five years’ experience in health care preferably in home care.
• Knowledge of home health and hospice regulations, eligibility, and private payer practices.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

• Medical office

• Home Health

• 8 hour shift
• Day shift

• Do you have knowledge of home health and hospice regulations, eligibility, and private payer practices?
• Do you have experience scheduling team clinicians who do not report to a site daily?

• Kinnser: 1 year (Preferred)
• ECIN/Careport: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)
• intake coordinator: 1 year (Preferred)

Hope at Home Health Care