Analyst, International Pre-Cruise & Onboard Strategy

Royal Caribbean Cruises

  • Miami, FL
  • Permanent
  • Full-time
  • 3 days ago
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.The Royal Caribbean Group has an exciting career opportunity for a full time Analyst, International Pre-Cruise & Onboard Revenue Strategy reporting to the Senior Manager, Pre-Cruise & Onboard Strategy.Position is onsite and based in Miami, FLThis role supports the coordination, execution, and performance tracking of onboard revenue initiatives across the Casino and Pre-Cruise Planner (PCP) verticals for our international markets.The Analyst will serve as a key operational partner in these verticals, helping to develop & maintain promotional calendars, manage campaign workflows and execution, analyze & report on performance metrics, and assist in optimizing team processes. The Analyst will serve as a focal point of communication between the Onboard Revenue team and key stakeholders around the world. The Analyst will have the opportunity to develop their strategic decision-making skills and grow the scope of their role.This is an ideal opportunity for a candidate who is detail-oriented and naturally curious, thrives on cross-team collaboration and is eager to learn the ins and outs of revenue-driving strategies in a fast-paced, global environment.Essential Duties and Responsibilities:
  • Support the end-to-end lifecycle of promotional campaign delivery for Casino and Pre-Cruise Planner verticals.
  • Prepare and deliver campaign submissions through CRFs (Campaign Request Forms) across international markets.
  • Collaborate closely with Hotel Operations, Marketing, BI, and other internal stakeholders to align on timelines, system readiness, offer accuracy and efficiency.
  • Act as the focal point in communication between key stakeholders in global markets and the Onboard Revenue team - managing requests, raising priorities and ensuring timely resolutions.
  • Partner with the Sr. Analyst and Lead to report on campaign performance to market leaders and other stakeholders with summaries and insights.
  • Maintain and regularly update promotional calendars to reflect current and upcoming offers.
  • Support in pulling and compiling data for performance analysis.
  • Participate in the development of test plans, learning documents, and campaign performance recaps.
  • Track and follow up on issue resolution related to campaign accuracy, guest visibility, or offer discrepancies.
  • Support medium-to-long-term projects focused on development and scaling of international-focused business solutions.
Qualifications, Knowledge and Skills:
  • Bachelor's degree in Marketing, Business Administration, International Business, or a related field.
  • 1-2 years of experience in a marketing, operations, CRM, or business analytics role.
  • Proficiency in Excel and PowerPoint required; familiarity with campaign systems (Salesforce) and data visualization tools (Power BI, Tableau) a plus.
  • High degree of organization with strong attention to detail required.
  • Excellent written and verbal communication skills; ability to work cross-functionally with global teams.
  • Proactive mindset, eager to learn and embrace ownership of tasks and projects.
  • Strong desire to grow skillset, particularly regarding data analytics & strategic decision making.
  • Strong time management skills and ability to balance multiple priorities.
  • Familiarity with international business environments and marketing practices a plus.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment..#LI-DG2

Royal Caribbean Cruises