Software Guidance & Assistance, Inc., (SGA), is searching for an ERP Business Analyst for an opportunity with one of our premier clients in Brookfield, WI.Looking for an ERP Business Analyst who will help with our client's IQMS ERP landscape. BA will provide support for two domestic manufacturing facilities using IQMS as well as assisting in the implementation of IQMS at additional manufacturing facilities. While addressing application and data issues as they arise, BA will serve as a liaison between the business and the development team, manage multiple projects, deadlines and deliverables while providing business analysis to develop new applications or maintain existing ones. Provide testing, documentation, and configuration of the applications, as well as vendor and customer support. Responsibilities:
Assist the IQMS end user community by listening carefully to the customer and asking questions to fully understand the nature of the request.
Gathers requirements from end-users regarding application technology issues and queries.
Responds to customer needs with a sense of urgency and provides high attention to detail.
Troubleshoots issues within the IQMS environment.
Participate in new IQMS implementations.
Assists with EDI onboarding for both customers and vendors.
Conducts training sessions for new systems or refresher courses on current systems.
Communicates with IT leadership on a regular basis regarding project issues, concerns, and overall project statuses.
Performs business analysis/resolution for projects and tasks.
Conducts/attends meetings to present, review, recommend or approve business solutions.
Executes testing scenarios for new or changed applications or programs.
Prepares documentation for projects, not limited to process, functional and technical specifications, issue logs, project summaries, and procedures.
Creates and maintains reports using Crystal Reports.
SQL Server knowledge for querying data and writing reports.
Requirements:
Bachelor's degree in business, IT, or a related field
3+ years' IQMS experience
3 + years of business analysis experience
Functional knowledge of IQMS modules
Excellent communication skills, oral and written.
Willingness to cross-train and support all IQMS applications.
Experience with Manufacturing, Accounting, Costing, and Job Costing preferred.
Experience with SQL, Crystal Reports and/or Power BI a plus
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
