Operations Coordinator

PESTER USA Inc.

  • Huntersville, NC
  • $46,000-52,000 per year
  • Permanent
  • Full-time
  • 8 days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
POSITION SUMMARY:Provide customer service to Pester USA, Inc. customers in the USA, Canada and Puerto Rico and to Pester employees. Position reports to Assistant Operations Manager- After Sales. Position is located in Huntersville, NC.ESSENTIAL DUTIES AND RESPONSIBILITES: Additional Duties may be assigned
  • Prepare parts and format quotes
  • Enter sales orders as purchase orders come in
  • Order parts from Pester Germany and/or other approved vendors as needed
  • Occasionally receive parts from Pester Germany
  • Occasionally ship parts against orders
  • Track orders and shipments
  • Work closely with sales and service departments in preparing and sending sample shipments to Germany
  • Travel to customer sites (25% minimum monthly goal)
  • Sell Spare parts packages to customers à Commission based.
  • Aid in helping counterpart when they are out of office.
EDUCATION/KNOWLEDGE/SKILLS AND ABILITIES:
  • High school and/or Technical school and/or Bachelor’s Degree
  • Proficient computer skills
  • Knowledge of Microsoft office
  • Knowledge of German and/or Spanish language is a plus, but not required
  • Knowledge of Quick books/ SAP is a plus, but not required
  • Basic understanding of SAP is a plus, but not required
  • Knowledge of various carrier programs (UPS, FedEx) for domestic and international shipping is a plus, but not required
  • Ability to work independently
  • Ability to establish priorities in a fast-paced environment
  • Ability to Multi-task
PHYSICAL DEMANDS and WORK ENVIRONMENT:
  • The work environment is an office environment with a noise level that is usually quiet
  • Ability to perform those physical activities required for the essential functions of the position including, but not limited to, continual sitting, regular walking and ability to be mobile, frequent keyboarding, continual talking and hearing in person and over the phone, continual seeing, and all other physical activities as needed in the performance of the essential functions of the job
  • Must be able to carry and/or lift up to 80lbs or more at a time
  • Must be able to perform sedentary work exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
  • May need to run company errands or assist in shipments when critical deadlines are involved
RELATIONSHIPS AND CONTACTS:Internal contact with Service Department, Sales and Pester (USA and Germany) office staff. External contact with customers.This job description has been designated to represent the general nature and level of work of a Operations Coordinator. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PESTER USA Inc.