Medical Billing Specialist

Zion HealthShare

  • Saint George, UT
  • $17.00-18.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Who We AreZion HealthShare is a nonprofit medical cost-sharing program that provides an organized structure for members to contribute toward each other's medical costs. We offer individuals and organizations across the country an affordable alternative to insurance; this provides peace of mind. Our goal is to be America's leading HealthShare. We strive to meet our members' needs on a personal level by following our core values: inclusive, transparent, simple. Everything we do for our members is to ensure they feel respected and to let them know we truly care about their needs.Essential Duties and Responsibilities:
  • Manage the Medical Need Submissions received from members which include creating the record within the system, obtaining additional information for determination, process provider & member payments, create medical bills for payout, and communicate status with member.
  • Maintain HIPAA compliance and company compliance policies.
  • Works with members and providers to ensure fair pricing is applied when self-pay discounts are not offered.
  • Make payments over the phone for eligible services.
  • Communicate in a timely and efficient manner with members and providers regarding questions, concerns, and updates regarding their Medical Need Submissions.
  • Takes inbound and outbound phones from members and providers.
  • Responds to inbound emails.
Required Skills and Abilities:
  • 1-2 years' previous customer service experience.
  • Microsoft Office Suite proficiency.
  • Proficient in organization of digital files.
  • Ability to navigate Windows 10 efficiently.
  • Professional level of verbal and written communication.
  • Strong Interpersonal Communication skills.
  • Attention to Detail.
  • Time Management.
  • Ability to work effectively within a team.
  • Sincere desire to help other people.
Education:
  • High school diploma
Physical Requirements:
  • Sit for up to 8 hours a day and look at dual computer screens.
  • Type on a keyboard at a minimum of 45 WPM.
Experience preferred:
  • Experience working with and interpreting medical bills, statements, receipts and medical records.
  • Familiarity with HIPAA.
  • Experience or familiarity in working from a CRM (Customer Relationship Management) system.
Benefits:
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (PTO)
  • Short-term disability insurance
  • Life Insurance
  • Paid holidays
Compensation:$17.00 per hour | $18 per hour after 60-day trainingJob Title: Member Needs SpecialistWork Location: 1141 W Silicon Way, Suite A. St. George, UT 84770Work Status: Full-time, non-exemptHours of Operation: 7:00 AM - 5:00 PMJob Posted by ApplicantPro

Zion HealthShare