
Administrative Assistant and Office Coordinator
- Farmington, CT
- Permanent
- Full-time
Relying on standardized instructions and pre-established guidelines, the Submissions and Policy Issuance Administrative position is responsible for accomplishing the following as guided by others.
- Within 90 days, with hands on training, enter submissions data received;
- Enters new and renewal submission information into our database (submission clearing).
- Approximately 25-50 submissions per day with a less than 10% error ratio.
- Assess error trends for your individual performance and work on ways to improve.
- Identify correct contacts for premium finance notices and distribute efficiently.
- Build skills knowledge: add additional tasks, such as closing open submission files, premium finance notices processing and additional reports as needed.
- Filing and file maintenance, as needed.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
- Answers questions about organization and provides callers with address, directions, and other information.
- Miscellaneous assignments as directed by supervisor.
- Coordinate office maintenance including notifying building services when issues arise, directing repair personnel, and maintaining adequate kitchen and janitorial supplies.
- Manage the acquisition, repair and general maintenance of office equipment such as postage meters, telephone systems, copiers, scanners, etc. Coordinate with IT department when appropriate.
- Purchase all necessary office supplies to assist company productivity.
- Coordinate emergency preparedness for office including disaster recovery and participation in business continuity planning.
- Maintain the upkeep of all office machinery (i.e., fax machines, photo copiers, etc.) to include adding ink, water, tape, and postage.
- Make arrangements for in-house meetings including securing meeting rooms, arranging catering, etc.
- Perform other clerical duties as needed, such as data entry, filing, photocopying, scanning, and collating.
- Performs other duties as assigned.
- A high school diploma or the equivalent education and/or experience required
- Two years of relevant professional experience in an office setting is recommended